Datenschutzerklärung | Mycityguides

Who we are

This website and its content are operated by mycityguides. We offer guided city tours in Basel.
The controller within the meaning of applicable data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Raphaél Meyer
Benkenstrasse 61
4054 Basel

Email: info@mycityguides.ch
Website: mycityguides.ch

What personal data we collect and why we collect it

When you access this website, information of a general nature is automatically collected.

This information is stored in server log files and includes the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar data.

We process this data for the following purposes:

Ensuring a smooth connection to the website
Ensuring the proper functioning of our website
Evaluating system security and stability, and
Other administrative purposes

Your data is not used to draw any conclusions about you as an individual. Such information is evaluated only in anonymised form for statistical purposes in order to optimise our online presence and the underlying technology.

Storage period

The data is deleted as soon as it is no longer required for the purpose for which it was collected. For data that is necessary for providing the website, this is generally the case when the respective session has ended.

Contact forms

The data you enter is stored for the purpose of individual communication with you. For this, a valid email address and your name are required. This information is needed to assign your enquiry and to answer it. The provision of any further data is optional.

Our website is hosted by Wix. Wix uses technically necessary cookies to ensure the operation of the website (e.g. for security, page display and booking‑related functions). Apart from that, we currently do not use our own tracking cookies or analytics tools. You can delete or block cookies at any time in your browser settings

Embedded content from other websites

Posts on this website may include embedded content (e.g. videos, images, posts, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third‑party tracking services and record your interaction with the embedded content, including your interaction if you have an account and are logged in to that other website.

Use of Google Maps

We use Google Maps on this website. Google Maps is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.

Further information about how Google processes data can be found in Google’s privacy policy. In the Privacy Center you can also adjust your personal privacy settings.

Your rights regarding your data

Within the scope of the applicable data protection law, you have the right to obtain information about your personal data, as well as the right to rectification, deletion and restriction of processing. You also have the right to object to processing and to request the provision of certain personal data in a portable format.

Where we send your data

We do not share your personal data with third parties, unless this is necessary to process a booked tour, to comply with legal obligations or to enforce our rights.

Contact information

For any data protection‑related concerns, please contact:

Raphaél Meyer
Benkenstrasse 61
4054 Basel

Email: info@mycityguides.ch

How we protect your data

SSL encryption

To protect the security of your data during transmission, we use encryption technologies that are state of the art (e.g. SSL) via HTTPS.

Changes

We may amend this privacy policy at any time without prior notice. The version published on our website at any given time shall apply.

Questions about data protection

If you have any questions about data protection, please send us an email or contact the person responsible as named at the beginning of this privacy policy.

Basel, 01/02/2026